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How g3mini Handles Your Personal Information

Your account data stays with us — collected only for what we need, stored securely, and never sold to third parties.

No data sold to third partiesDANA, OVO, GoPay payment data protectedAccount encryption appliedYou can request your data at any time
g3mini How g3mini Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct, or remove your personal data, reach out through any of the channels below. Our team handles privacy requests alongside general account support — include your registered email and the nature of your request so we can route it correctly and respond without delay.

Live Chat Open the chat widget from your account dashboard. Available for account holders with a verified email address. Fastest path for data access or correction requests.
Email Support Write to our support address listed in your account settings. Include your registered email and a short description of your data request for quicker handling.
Account Settings Some data changes — like your display name or contact number — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, Retention and Security

We apply encryption across account data and payment flows. Your session is protected by SSL, and payment tokens from DANA, OVO, and GoPay are handled through secured transfer channels. We keep your data only as long as your account is active or as required by applicable regulations — once you close your account, we follow a defined retention schedule before deleting identifiable records.

SSL Encryption

Every login session and payment action on g3mini runs over SSL. This covers your account credentials, wallet references, and any data you enter through the deposit flow.

Cookie Management

We use session cookies to keep you logged in and preference cookies to hold your settings. You can clear or block these through your browser without losing your account data.

Data Retention

Account records are kept while your account remains active. After a verified account closure request, identifiable data is removed following our internal retention schedule per applicable rules.

Third-Party Sharing

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions — nothing beyond that.

Common Questions About Your Privacy on g3mini

These are the questions we hear most from account holders about how their data is used, stored, and managed. If your question is not covered here, reach out via live chat or email from your account page.

We collect your name, email, phone number, and the payment method you register — such as DANA, OVO, or GoPay. We also log device and session data for security and fraud prevention purposes.

Only the reference needed to process your transaction is retained. Full wallet credentials are not stored. Payment tokens pass through an encrypted channel and are not kept beyond the transaction requirement.

Yes. Contact us via live chat or email with your registered account email and request a data copy. We will verify your identity before releasing any account data to you.

Send a deletion request through live chat or email. Once your account is closed and verified, we follow our retention schedule before removing identifiable records in line with applicable regulations.

We do not sell your data. We share only what is required with payment processors like DANA, OVO, and GoPay to complete transactions. No data is passed to advertisers or unrelated third parties.

Cookie preferences can be adjusted in your browser settings at any time. Clearing session cookies will log you out, but your account data and wallet references remain unaffected.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.