Reference

What You Agree to When You Use g3mini

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and how we handle your activity on the platform. Access depends on local law and is available only where permitted in your region.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region accessSubject to local law
g3mini What You Agree to When You Use g3mini
HOW WE OPERATE

How We Handle Your Account and Data

Handling your account fairly means being clear about what we do with your information, how your transactions are secured, and what you can ask us to change. Here is how each area works in practice.

Account Security Your account is protected by a verified login flow including OTP confirmation. We do not store raw wallet credentials — DANA, OVO, and GoPay authenticate on their own platforms.
Data Retention We keep your account records for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold.
Cookie and Session Use We use session cookies to keep your account active while you navigate the lobby. Preference cookies remember your wallet choice — such as DANA or GoPay — across sessions.
Requesting Changes To update your registered details or request correction of your account data, contact support through live chat or email with your account ID and the specific change you need.
TERMS CONTACT

Reach Us About Your Account Terms

If something in these terms is unclear, or you need to raise a concern about your account or a transaction, our support team is here to help. You can reach us through live chat on the platform, by email, or via your account dashboard — choose whichever works for you.

Live Chat Access live chat directly from your account dashboard. It's the quickest path to a straight answer on any terms or account question you have.
Email Support Send a detailed query to our support email address listed in your account settings. We respond to terms-related requests with reference to your account record.
Account Help Centre Your account panel includes a help section where you can raise formal requests — useful for wallet disputes, account reviews, or terms clarification in writing.

Common Questions About Our Terms

Real questions we get from accounts in Indonesia — answered directly, without the legal runaround. If yours is not here, open a chat from your account panel.

Yes. Any transaction you initiate from your e-wallet to your g3mini account falls under these terms, alongside the terms of your own wallet provider. Both sets of rules apply at the same time.

We will notify you before material changes take effect, using your registered contact details. For minor updates, we post a revised version to this page with a new effective date clearly shown.

We may suspend or permanently close accounts that breach these terms. Where practical, we will issue a notice first. Funds already processed follow the withdrawal rules in effect at the time.

Access depends on local law and is available where your region permits it. Players in Denpasar, Depok, and other areas should confirm that access is permitted under applicable local rules before opening an account.

Contact us via live chat or email with your account ID and a written request. We will provide a summary of the personal data we hold within a reasonable timeframe as required by applicable rules.

Raise it through your account help panel or email support directly. Include your account ID and the specific transaction or decision you want us to review. We log every formal dispute for reference.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.